3816 Use Cases

AI Use Case for Customer Support / CX – Control Customer Conversations for Compliance and Precision

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Use case "Control Customer Conversations for..." and related
6 use cases
AI Use Case in 🎧Support

Control Customer Conversations for Compliance and Precision

Sources: 🐦 Tweet by @svpino 🌐 github.com 🌐 arxiv.org
Helps: Data Scientists Systems Engineers Quality Managers +4 more
AI Features: Multi-turn Dialogue Text Classification +2 more
2 months ago
AI Use Case in 🎧Support

Increase Customer Support Requests 7x by Using Live Chat

Sources: 🐦 Tweet by @marc_louvion
Helps: UX Researchers QA Analysts SEO Specialists +2 more
AI Features: Multi-turn Dialogue Recommendation
2 months ago
AI Use Case in 🎧Support

Automate Customer Support Workflows Equivalent to 800 Roles

Sources: 🐦 Tweet by @sytaylor
Helps: Data Scientists Loss Prevention Managers I-O Psychologists +5 more
AI Features: Tool-use & Integration Personal Planning
2 months ago
AI Use Case in 🎧Support

Automate and Simplify Support Ticket Escalations Using Plain Instructions

Sources: 🐦 Tweet by @yasser_elsaid_
Helps: Data Scientists Ops Research Analysts GMs +2 more
AI Features: Agentic Reasoning Question Answering
5 months ago
AI Use Case in 🎧Support

Improve Customer Support Workflows with Precise Instruction Following

Sources: 🐦 Tweet by @yasser_elsaid_ 🐦 Tweet by @chatbase
Helps: Data Scientists Statisticians Ops Research Analysts +2 more
AI Features: Question Answering Text Classification +1 more
2 months ago
AI Use Case in 🎧Support

Build RAG Chatbots for Website or Team Sharing

Sources: 🐦 Tweet by @bindureddy
Helps: Data Scientists Document Specialists Software Developers +1 more
AI Features: Agentic Reasoning Text Generation +1 more
2 months ago
AI Use Case in 🎧 Customer Support / CX

Control Customer Conversations for Compliance and Precision

Compliance-focused businesses use an AI conversation engine (Parlant) to enforce business protocols in customer interactions by aligning LLM-generated drafts with pre-approved reply templates. The system ensures consistent, reliable, and compliant responses while eliminating hallucinations.
Helps: Data Scientists Systems Engineers Quality Managers Statisticians CEOs Customer Service Representatives Sales Engineers
AI Features: Multi-turn Dialogue Text Classification Tool-use & Integration Agentic Reasoning
May 14, 2025

Sources (3)

“A conversational agent with no hallucinations! This is huge! Here...”

🐦 Tweet by @svpino • May 14, 2025

“GitHub - emcie-co/parlant: Parlant is the open-source conversation modeling engine for building better, deliberate Agentic UX. It gives you the power of LLMs without the unpredictability.”

🌐 github.com • May 14, 2025

https://github.com/emcie-co/parlant

“Attentive Reasoning Queries: A Systematic Method for Optimizing Instruction-Following in Large Language Models”

🌐 arxiv.org • May 14, 2025

https://arxiv.org/abs/2503.03669

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